Titel:

Crisis management. Guidance and good practice – Publicly Available Specification (PAS)

Herausgeber:

British Standards BSI

Veröffentlichung:

September 2011

Beschreibung:

PAS 200:2011 is a standard designed to help organizations take practical steps to improve their ability to deal with crises.

It does this by giving organizations an operational structure to detect and prepare for such crises and hence prevent or survive them.

Gliederung und Inhalt:

Foreword

Introduction

1 Scope

2 Terms and definitions

3 Understanding crises

3.1 What is a crisis?

3.2 The relationship between incidents and crises: structure and complexity

3.3 The general characteristics of crises

3.4 Understanding the potential origins of crises

3.5 “Sudden” and “smouldering” crises

3.6 How organizations can become vulnerable to crises

3.7 How crises incubate within organizations

3.8 Achieving higher levels of resilience

3.9 Possible barriers to success

4 Developing a crisis management capability

4.1 A framework

4.2 Capability

4.3 Setting the organization’s policy and direction

4.4 Identifying roles and responsibilities

4.5 Creating the structures and processes

4.6 Information management

4.7 Situational awareness

4.8 The common recognized information picture

4.9 Supporting the decision-makers

4.10 Dealing with dilemmas

4.11 Conclusions

5 Planning and preparing for crisis response and recovery

5.1 General

5.2 The crisis management plan

5.3 Key elements of the plan

5.4 Logistical factors

5.5 The activities of the crisis management team

5.6 Leadership

5.7 Decisions in crises – key features

5.8 Dealing with people

5.9 Transition to recovery

6 Communication in a crisis

6.1 General

6.2 Communications strategy

6.3 Formal and informal communications structures

6.4 Planning to communicate

6.5 Methods of communication

6.6 Barriers to effective communication

7 Evaluating crisis management capability

7.1 General

7.2 Training

7.3 Exercise design considerations

7.4 The “crisis-aware” organization

Annexes

Annex A (normative)

Bibliography

Zertifizierung:

keine Zertifizierung

Bezug:

British Standards BSI

Titel:

Supply Chain Risk Management – Supplier prequalification

Herausgeber:

British Standards bsi

Veröffentlichung:

November 2014

Beschreibung:

Standard für Dienstleisteraudits

Zertifizierung:

keine Zertifizierung

Bezug:

kostenfrei bei bsi

Inhalte:

Foreword ………………………………………………………………………………………. ii 0

Introduction ………………………………………………………………………………… iii

1 Scope ………………………………………………………………………………………….. 1

2 Terms and definitions ………………………………………………………………….. 2

3 Core prequalification topic modules …………………………………………….. 4

3.0 Essential and discretionary information items …………………………….. 4

3.1 Core topic module C1 – Organizational Profile …………………………… 5

3.2 Core topic module C2 – Supplier capabilities and capacities ………… 8

3.3 Core topic module C3 – Financial Information & Insurance ………….. 10

3.4 Core topic module C4 – Business Governance ……………………………… 12

3.5 Core topic module C5 – Employment Policies ……………………………… 15

3.6 Core topic module C6 – Health and safety ………………………………….. 21

3.7 Core topic module C7 – Data protection …………………………………….. 25

3.8 Core topic module C8 – Environmental management ………………….. 29

3.9 Core topic module C9 – Quality management …………………………….. 35

4 Additional prequalification topic modules ……………………………………. 39

4.0 Essential and discretionary information items …………………………….. 39

4.1 Additional topic module A1 – Business ethics ……………………………… 40

4.2 Additional topic module A2 – Supply chain traceability ………………. 43

4.3 Additional topic module A3 – Supply chain security management .. 46

4.4 Additional topic module A4 – Equal opportunity and freedom of association …………………………………………………………………………………. 51

4.5 Additional topic module A5 – Disciplinary practices and abuse ……. 53

4.6 Additional topic module A6 – Business continuity management ….. 54

5 Rules for information provision (by suppliers) ………………………………. 58

5.1 Information to be included ……………………………………………………….. 58

5.2 Limit of application …………………………………………………………………… 58

6 Rules for information acquisition (by buyers) ……………………………….. 59

6.1 Precondition for entities intending to apply PAS 7000 ………………… 59

6.2 Use of topic modules and information items ………………………………. 59

6.3 Supplementary information ………………………………………………………. 59

6.4 Assessment criteria ……………………………………………………………………. 59

7 Declarations of compliance with PAS 7000 ……………………………………. 60

7.1 Suppliers ………………………………………………………………………………….. 60

7.2 Buyers / Procuring organizations ……………………………………………….. 60

8 Bibliography ……………………………………………………………………………….. 61