PAS 200:2011

Titel:

Crisis management. Guidance and good practice – Publicly Available Specification (PAS)

Herausgeber:

British Standards BSI

Veröffentlichung:

September 2011

Beschreibung:

PAS 200:2011 is a standard designed to help organizations take practical steps to improve their ability to deal with crises.

It does this by giving organizations an operational structure to detect and prepare for such crises and hence prevent or survive them.

Gliederung und Inhalt:

Foreword

Introduction

1 Scope

2 Terms and definitions

3 Understanding crises

3.1 What is a crisis?

3.2 The relationship between incidents and crises: structure and complexity

3.3 The general characteristics of crises

3.4 Understanding the potential origins of crises

3.5 “Sudden” and “smouldering” crises

3.6 How organizations can become vulnerable to crises

3.7 How crises incubate within organizations

3.8 Achieving higher levels of resilience

3.9 Possible barriers to success

4 Developing a crisis management capability

4.1 A framework

4.2 Capability

4.3 Setting the organization’s policy and direction

4.4 Identifying roles and responsibilities

4.5 Creating the structures and processes

4.6 Information management

4.7 Situational awareness

4.8 The common recognized information picture

4.9 Supporting the decision-makers

4.10 Dealing with dilemmas

4.11 Conclusions

5 Planning and preparing for crisis response and recovery

5.1 General

5.2 The crisis management plan

5.3 Key elements of the plan

5.4 Logistical factors

5.5 The activities of the crisis management team

5.6 Leadership

5.7 Decisions in crises – key features

5.8 Dealing with people

5.9 Transition to recovery

6 Communication in a crisis

6.1 General

6.2 Communications strategy

6.3 Formal and informal communications structures

6.4 Planning to communicate

6.5 Methods of communication

6.6 Barriers to effective communication

7 Evaluating crisis management capability

7.1 General

7.2 Training

7.3 Exercise design considerations

7.4 The “crisis-aware” organization

Annexes

Annex A (normative)

Bibliography

Zertifizierung:

keine Zertifizierung

Bezug:

British Standards BSI

PAS 7000 Supply Chain Risk Management – Supplier prequalification

Titel:

Supply Chain Risk Management – Supplier prequalification

Herausgeber:

British Standards bsi

Veröffentlichung:

November 2014

Beschreibung:

Standard für Dienstleisteraudits

Zertifizierung:

keine Zertifizierung

Bezug:

kostenfrei bei bsi

Inhalte:

Foreword ………………………………………………………………………………………. ii 0

Introduction ………………………………………………………………………………… iii

1 Scope ………………………………………………………………………………………….. 1

2 Terms and definitions ………………………………………………………………….. 2

3 Core prequalification topic modules …………………………………………….. 4

3.0 Essential and discretionary information items …………………………….. 4

3.1 Core topic module C1 – Organizational Profile …………………………… 5

3.2 Core topic module C2 – Supplier capabilities and capacities ………… 8

3.3 Core topic module C3 – Financial Information & Insurance ………….. 10

3.4 Core topic module C4 – Business Governance ……………………………… 12

3.5 Core topic module C5 – Employment Policies ……………………………… 15

3.6 Core topic module C6 – Health and safety ………………………………….. 21

3.7 Core topic module C7 – Data protection …………………………………….. 25

3.8 Core topic module C8 – Environmental management ………………….. 29

3.9 Core topic module C9 – Quality management …………………………….. 35

4 Additional prequalification topic modules ……………………………………. 39

4.0 Essential and discretionary information items …………………………….. 39

4.1 Additional topic module A1 – Business ethics ……………………………… 40

4.2 Additional topic module A2 – Supply chain traceability ………………. 43

4.3 Additional topic module A3 – Supply chain security management .. 46

4.4 Additional topic module A4 – Equal opportunity and freedom of association …………………………………………………………………………………. 51

4.5 Additional topic module A5 – Disciplinary practices and abuse ……. 53

4.6 Additional topic module A6 – Business continuity management ….. 54

5 Rules for information provision (by suppliers) ………………………………. 58

5.1 Information to be included ……………………………………………………….. 58

5.2 Limit of application …………………………………………………………………… 58

6 Rules for information acquisition (by buyers) ……………………………….. 59

6.1 Precondition for entities intending to apply PAS 7000 ………………… 59

6.2 Use of topic modules and information items ………………………………. 59

6.3 Supplementary information ………………………………………………………. 59

6.4 Assessment criteria ……………………………………………………………………. 59

7 Declarations of compliance with PAS 7000 ……………………………………. 60

7.1 Suppliers ………………………………………………………………………………….. 60

7.2 Buyers / Procuring organizations ……………………………………………….. 60

8 Bibliography ……………………………………………………………………………….. 61

PD 25222:2011

Titel:

Business continuity management. Guidance on supply chain continuity (Published Document)

Herausgeber:

British Standards

Veröffentlichung:

Dezember 2011

Beschreibung:

Abstract (BSI):

PD 25222 Guidance on supply chain continuity will arm you with the practical methods you need to help you deliver your products and services in the event of incident affecting your supply chain (upstream, downstream and between you and organizations of the same tier.)

This includes, for example, how to obtain and maintain assurance that suppliers’ continuity arrangements protect you adequately. What’s more, using this guidance you can make sure your Supply Chain Continuity Management measures match the level of risk you face – so you’re not wasting time or money on controls that aren’t necessary, for example.

Zertifizierung:

keine Zertifizierung

Bezug:

BSI

PDCA

Begriff:

Plan-Do-Check-Act für BCM (Demingkreis)

Beschreibung:

Plan:

Establish business continuity policy, objectives, targets, controls, processes and procedures relevant to improving business continuity in order to deliver results that align with the organization’s overall policies and objectives

Do:

Implement and operate the business continuity policy, controls, processes and procedures

Check:

Monitor and review performance against business continuity policy and objectives, report the results to management for review, and determine and authorize actions for remediation and improvement

Act:

Maintain and improve the BCMS by taking corrective action, based on the results of management review and reappraising the scope of the BCMS and business continuity policy and objectives

PDCA

 

Verweise:

ISO 22301:2012

Personalausfall

Personalausfall gehört zu den “klassischen” Szenarien des BCM. Die Ursachen für einen existenzbedrohlichen Personalausfall sind vielfältig und reichen von Streiks, Krankheiten bis zu Verkehrsbehinderungen. Im Rahmen der Business Impact Analyse werden die Kritischen Schwellwerte für Personalausfälle in den kritischen Prozessen sowie Schlüsselrollen identifiziert. In der Notfallplanung sind kurz-,  mittel- und langfristige Personalausfälle zu berücksichtigen. Zu den langfristigen Personalausfällen zählt auch das Szenario einer Pandemie. Zum Teil wird dies in einer eigenständigen Pandemieplanung implementiert. Notfallmaßnamen für Personalausfälle bedürfen einer engen Abstimmung mit den Bereichen Personal und den Arbeitnehmervertretungen. Gesetzliche und betriebliche Regelungen (Bsp. Betreibsvereinbarungen) können den Handlungsspielraum einschränken. Zudem sind soziale Belange (Bsp. Alleinerziehende, Behinderte, Schwangere etc.) zu berücksichtigen. Maßnahmen bei Personalausfällen können im Rahmen von Betriebsvereinbarungen geregelt werden.

Prepper

englischer Begriff für Menschen, die sich intensiv durch verschiedene Vorsorgemaßnahmen auf das Eintreffen einer Katastrophe vorbereiten  (von “to prepare” – vorbereiten). Prepper legen sich Depots mit Vorräten an Lebensmitteln, Wasser, Medikamente und Ausrüstung zu Hause und an geheimen Orten an. In den USA verfügen Prepper zum Teil über Waffen und eine entsprechende Ausbildung, um sich und ihre Vorräte im Notfall verteidigen zu können. In den USA spricht man von einer Prepper-Bewegung.