Der Standard BS 11200 Crisis Management – Guidance and good practice steht zur öffentlichen Kommentierung zur Verfügung. Bis Freitag, den 10. Januar 2014 kann der Standard im Draft Review System des BSI nach vorheriger Registrierung kommentiert werden.

Inhalte des BS 11200:

Foreword

0 Introduction

1 Scope

2 Terms and definitions

3 Crisis management: core concepts, principles and developing a capability

4 Building a crisis management capability

5 Crisis leadership

6 Strategic crisis decision-making

7 Crisis communications

8 Training, exercising and learning from crises

Bibliography

Figures

Figure 1 – A framework for crisis management

Figure 2 – Strategic decision-making in a crisis

Figure 3 – Potential problems in crisis decision-making

Figure 4 – Crisis communication flow

Tables

Table 1 – Distinctions between incidents and crises

Table 2 – Key principles of crisis communications